Questions Placentia Owners and Fleets Ask Us Most

All years, all makes, all classes. Class A, B and C motorhomes, fifth wheels, travel and cargo trailers, truck campers, Sprinter and camper van conversions, commercial trucks, buses, municipal and fleet vehicles, electric platforms and mobile business builds. If it is too large for a general body shop, it is probably what we are set up for.

It depends far more on parts availability and insurance approvals than on labor hours. A contained repair can take days. A structural rebuild involving a supplement cycle and discontinued parts can run several weeks. We give you a date we can hold rather than an optimistic one, and we tell you whether a delay is on our side, the carrier's or the supplier's.

Yes, with every major carrier including Progressive, GEICO, State Farm, AAA, Mercury, Allstate, Farmers, Liberty Mutual and others. We write the estimate, document the damage photographically, handle teardown findings and manage the supplement conversation with the adjuster so you are not relaying messages between two parties.

In California you choose. A carrier may suggest a shop from its direct repair network, but the decision is legally yours. For an RV, a camper van or a commercial body that choice matters, because the vehicle needs lift capacity, a booth that physically fits it and technicians who have seen the platform before.

An RV systems evaluation is $150 and an in depth diagnostic is one hour at $285. Both are applied as a credit against an authorized repair, so if you proceed the assessment effectively costs nothing extra. We do not offer assessments at no charge, and we would rather say so plainly.

No. Every job is performed in-shop at 23281 La Palma Ave in Yorba Linda, about ten minutes from Placentia. That is deliberate: frame straightening needs anchoring and measuring equipment, paint needs a controlled booth sized for a full coach, and structural work needs the vehicle stable and accessible from underneath. None of that travels.

Jobs over $2,000 require a 50 percent deposit at authorization, and jobs over $10,000 require a further 25 percent when parts arrive. Special order parts require a full non refundable deposit at order because they cannot be returned. The balance is due at pickup.

Almost always because teardown revealed something the original estimate could not see. An estimate written from photographs cannot detect water intrusion behind a sidewall, a slide room that has racked rather than a failed motor, or a bent frame rail under intact bodywork. Each finding is documented with photographs and submitted as a supplement rather than simply added to your bill.

Yes, and this is a common reason people travel to us. Camper van conversions, solar and lithium systems, overland habitat boxes, roof racks and custom fabrication are routine here. They also need careful documentation on an insurance claim, because aftermarket components are exactly what a first estimate tends to omit.

Yes. We hold California Bureau of Automotive Repair license ARD00288521 and EPA number CAL000367879. Both can be verified independently, and we would encourage you to check any shop before handing over a vehicle of this value.